Limited Lifetime Warranty

Edwards Instrument Company will repair or replace free of charge any part(s) found upon examination by Edwards at its factory in Elkhorn, WI, to be defective in material or workmanship, subject to the following limitations::

1. The purchaser shall pay transportation costs on any warranty work to Elkhorn WI. Upon evaluation if the repair is deemed warranty Edwards will pay the return transportation costs (UPS Ground only).
2. This warranty does not cover instrument failure due to damage in transit, misuse, abuse, negligence, accidents, alterations, changing the factory valve settings, repair, or investigative dismantling by unauthorized persons. The warranty does not extend to non-durable components, such as but not limited to lacquer, and rubber goods that are subject to normal wear and tear, including but not limited to rod ends, slide alignment, valve bumpers, and valve springs.
3. Lacquer warranty is covered under a 3 year limited warranty. Any individual with high skin acidity should take preventative measures to ensure the lacquers longevity. Crystalization or any other lacquer defects that should occur within the three year limited warranty should be reported immediately to Edwards Instrument Company so appropriate repairs can be made.
4. All warranty work shall be performed ONLY by Edwards Instrument Co. Edwards assumes no responsibility, and this warranty shall be void, where repairs have been made or attempted by others.
5. Axial flow valves are subject to normal wear that is not covered under the Edwards Limited lifetime warranty. Valve maintenance should be performed on a regular basis. Every 3-5 years axial flow valves should be inspected by Edwards to make sure the pressure is within factory specifications. Valve recalibrations can be purchased to bring older valve sections to new specifications.

This warranty is the only warranty provided by Edwards. Edwards shall not be liable for consequential, indirect, special or punitive damages, including without limitation, physical injury, and shall in no event be liable in excess of the purchase price of the product.

Edwards products are manufactured to precise standards and carefully inspected before shipment. This Lifetime Limited Warranty is a statement of our intention to provide our customers with the highest quality in materials and workmanship to assure many years of dependable service.

In the event of a defect covered by this warranty, you must request a Return Material Authorization Number (RMA#) before returning your instrument to the factory. This number must be displayed on the outside of the shipping carton. All others will be refused. Edwards Instrument Company will not be responsible for unauthorized returns under any circumstances.